So today I had my scheduled appointment for the Magic Scratch and win – when the person from the company called to confirm, they said they were calling from the “contest hotline” even though the caller ID showed up as Simple Water Services. The sales lady that showed up was very nice and answered all of my questions, but there is definitely some shady activity when it comes to their advertising.
Apparently these packages of scratch tickets for advertising purposes come in a case, any company can purchase them and use them, they just have to put their own phone number on the cards. Looking at the Simple Water Services Facebook page, I see they have used a couple of variations of the scratch card in the past.
The breakdown – the cards apparently actually have winners of the bigger prizes shown, but they don’t tell you which prize you’ve won until you have sat through their entire demonstration for their filtration service, and then 999/1000 times, the prize is the hotel gift card, which from previous comments on our Facebook page, aren’t very useful. I asked if winners are announced somewhere to show the legitimacy of the advertising and she said yes, on the Facebook page, but upon looking there, it looks like there were about 3 winners over the lifetime of the company (which they said has been operating 40 years), one was holding an Xbox but there is no info about where they got it from, etc. No one shown to win any of the other prizes, including the apparent $25,000 prize.
The company seems to have good reviews from actual customers, a home filtration system from any company is not cheap, and most people can’t afford this or aren’t that interested, so this is definitely the reason they trick you into coming into your home, to try to sell you something you don’t even want. I am sure the service they offer is just fine, but in my opinion, in the future, maybe have some transparency in your advertising, if you are giving away prizes, post it publically so there is trust in your company, tell people who you are and what you offer so no ones time is wasted, and stop trying to trick/bribe us with extra junk flyers that are just getting thrown out for the most part anyway.
*The sales lady said she will take the feedback back to the owner, so hopefully they spend their advertising dollars in the future on promoting their services, instead of giving false hope to people who believe they won something of value.
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